Legal Notice and Terms of Service
All About Murcia
This Legal Notice and Terms of Service govern the access, navigation and use of the website AllAboutMurcia.com, as well as the booking and participation in guided tours offered through this website.
By accessing this website or booking a service, users agree to comply with the terms and conditions described below.
1. Website Owner
In accordance with Spanish legislation on information society services, the following information about the website owner is provided:
Website: AllAboutMurcia.com
Owner: Manuel Hellín López
Address: Calle Pintor Juan Gris, 22. Los Alcázares, MURCIA.
Email: manuel.0707@gmail.com
All guided tours offered through this website are conducted by a licensed official tourist guide specialized in history, heritage and cultural tourism in the Region of Murcia.
2. Purpose of the Website
The purpose of this website is to provide:
Cultural and tourist information about the Region of Murcia
Information about historical sites, monuments, museums and natural areas
The possibility to request or book guided cultural tours and heritage experiences
The content published on this website is intended for informational and tourism promotion purposes.
3. Website Use
Users agree to use the website in accordance with the law, good faith and public order.
Users must not:
Use the website for unlawful purposes
Damage or interfere with the functioning of the website
Attempt unauthorized access to website systems
Reproduce or distribute website content without authorization
The website owner reserves the right to modify or remove content without prior notice.
4. Intellectual Property
All content on this website, including but not limited to:
Texts
Photographs
Graphics
Maps
Design elements
Tour descriptions
is protected by intellectual property laws and belongs to All About Murcia unless otherwise indicated.
Reproduction, distribution or public use of this content without prior authorization is prohibited.
5. External Links
This website may include links to third-party websites, such as:
Museums
Tourism institutions
Cultural organizations
Travel resources
All About Murcia is not responsible for the content, policies or practices of those external websites.
6. Description of Services
All About Murcia offers guided cultural tours in the Region of Murcia, including but not limited to:
Walking tours in Murcia and Cartagena
Visits to museums and monuments
Historical and thematic tours
Cultural heritage tours
Each tour includes a description indicating its:
Duration
Itinerary
Meeting point
Specific characteristics
The guiding service is provided by a licensed official tourist guide with academic training in history and expertise in cultural heritage.
7. Booking Conditions
Tour bookings may be made through:
Contact forms on the website
Email communication
Other contact methods provided on the website
A booking is considered confirmed only when:
The customer receives confirmation from All About Murcia, and
Payment has been completed when required.
Customers must provide accurate information during the booking process.
8. Prices and Payment
Prices for tours may vary depending on:
Tour duration
Group size
Type of tour requested
Additional services
Unless otherwise indicated, entrance tickets to museums or monuments are not included in the tour price.
All prices are expressed in euros (€).
Payment methods will be communicated during the booking process.
9. Tickets and Third-Party Services
Some tours include visits to monuments, museums or archaeological sites managed by third parties.
Entrance tickets to these venues are subject to the policies and regulations of the corresponding institutions.
If tickets must be purchased in advance, the cost of these tickets may not be refundable, even if the tour is cancelled.
All About Murcia is responsible only for the guiding service, not for the policies of third-party institutions.
10. Punctuality and Meeting Points
Participants must arrive at the meeting point 5–10 minutes before the scheduled start time.
If participants arrive late and the tour has already started, joining the group may not be possible.
In such cases, the booking may be considered a no-show.
11. Participant Responsibilities
Participants must:
Follow the instructions of the guide
Respect monuments and cultural sites visited
Respect other participants during the tour
Participants are responsible for their personal belongings during the tour.
Appropriate clothing and footwear are recommended for walking tours.
12. Modifications to the Itinerary
The itinerary of a tour may be modified due to circumstances beyond the guide's control, including:
Changes in monument opening hours
Temporary closures of museums
Weather conditions
Public events or safety considerations
In such cases, the guide will adapt the itinerary whenever possible to maintain the cultural value of the experience.
13. Liability
All About Murcia is not responsible for:
Injuries resulting from participant negligence
Loss or damage to personal belongings
Changes caused by external circumstances such as monument closures or public events
Participants are responsible for ensuring they are physically able to participate in walking tours.
14. Data Protection
Personal data collected through this website will be processed in accordance with the Privacy Policy published on this website and in compliance with applicable data protection regulations.
15. Applicable Law
This website and the services offered through it are governed by the laws of Spain.
Any dispute arising from the use of this website or the booking of services will be subject to the jurisdiction of the competent courts in Spain.
16. Contact
For any questions regarding this Legal Notice or the services offered, you may contact:
All About Murcia
Email: manuel.0707@gmail.com
